You may also be asked to provide personally identifiable information in order to use certain Services and to obtain support from xat. This information may include your name, address, telephone number, credit card number (for paid Services), e-mail address and instant messenger user/screen name, as well as the e-mail addresses, user/screen name and telephone numbers of those to whom you send content. Other Users may also provide us with your e-mail address, user/screen name, or telephone number in order to send you content. If you do not want to provide xat with any personally identifiable information, you should not use the Services that require such information.
The non-personally identifiable information that we may gather includes your gender, age, zip code, country or territory of residence, IP address, the type of browser that you use, the type and nature of the content that you upload to the Service and access from the Service, the comments and communication that you enter into the Service, the links and transactions with us and with third-parties that you enter into via the Service, and other aspects of your use of the Service. xat uses this information to improve the Service, conduct research, to analyze your and other User's interest in the areas of the Service, to tailor advertising and content displayed to you and other Users, and to inform our advertisers about the number of Users that have viewed their advertising. To do this we may combine information that we have about you with information that we obtain from business partners or other companies. We may also release aggregate demographic information about User trends to partners and other third parties, including third-party advertisers on the Service. An example of this type of information would be patterns of use of the Service based on zip code or age group. We also retain aggregated log files of requested content in order to report overall product usage to content partners and to evaluate User trends.
xat does not rent or sell personally identifiable information, such as your name or e-mail address, to advertisers.
xat may use your personally identifiable information:
To deliver you the Service and send you notices related to the Service, your Account and necessary updates. This includes fulfilling your requests for products and services and delivering content to you that is sent by other Users. To deliver your content to other Users (we will share your User name with Users to whom you send content). If you do not want to share this information, you should limit the content that you share and the Users that you share it with.
To e-mail you our newsletter, promotions and special offers from us and our partners. You may remove yourself from this list at any time by replying with unsubscribe in the subject of any e-mail that we send to you. To manage your Account and Account access, provide you with Software and Materials, purchase confirmations, support and customer service and to keep track of support and customer service requests.
To determine the technical capabilities of your device and the appropriate content to deliver to you. xat may disclose personally identifiable information to its partners in order to provide the Service, resolve service problems and correct errors in the Service (including customer inquiries, billing and credit corrections), to communicate with you about the Service, to provide you with advertising and promotional information in connection with the Service, and to enhance your experience on the Service. However, these companies do not have an independent right to share this information. Due to our contractual obligations with these third parties and the need to share personally identifiable information to deliver and support the Service, we cannot provide you with the opportunity to opt-out of sharing personally identifiable information with these third parties.
xat does not knowingly collect personal information from children under the age of 13. xat requests that children under the age of 13 not use the Service nor submit any personal information to the Service. Since information regarding children under the age of 13 is not collected, xat does not knowingly use or distribute personal information regarding children under the age of 13. If xat obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database.We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, click here.
If you have any questions or comments about this policy, please contact //xat.com/Support.
xat is not responsible for the privacy policies of websites and services to which the Service links, or of which the Service is a part. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party's privacy policies before providing any data to them.
xat takes appropriate steps to help ensure data privacy and security including through various hardware and software methodologies. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and the Service, and the Service and you, will be free from unauthorized access by third parties. Users of the Service do so at their own risk. xat cannot guarantee the security of any information that is disclosed online.